- How do I return an item?
For the current shipping destinations, please send us the item via registerd mail only. instructions for returning can be found within the package we sent you.
- How long do I have to return an item?
Returns can be made within 14days from date of purchase.
- Do I have to pay anything to return my items?
Returns shipments costs will be covered by you
- How will I receive my refund?
Once the return has been approved, you will receive your refund via the same means used to make your purchase
- When will I receive my refund?
Once the return has been approved (the items have to be in perfect condition and internal labels must be intact) you will receive a confirmation email indicating that the refund will be paid into your account within a few days.
Remember that payments to your credit card always depend on your bank/building society.
- What should I do if the refund amount is incorrect?
Contact our customer service and we will solve the problem as quickly as possible
Kantan-fashion.com reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.